I have been involved in the tourism sector for over 20 years. In this time I have been able to compare different working methods and have had first hand experience of the multiple dynamics of this beautiful area.
I keep myself constantly up to date, along with the dedication and passion with which I undertake every new project make me a great partner for your business.
Each project needs great support to be realised to its full potential.
Our consulting will allow you to create a ‘format’ of quality
and find efficient solutions to create a winning enterprise.
Consulting and Objectives
The start up of a project is a very delicate phase, this is why, after specific training, we evaluate each critical point and find the best solutions to make the service offered the best possible. 360° Assistance
You will receive 360° assistance whenever you need, supporting you to get the best out of your business project. Quality control
Careful quality control is used to maintain a high standard, but it is also an effective way to evaluate the trends and styles that evolve in the tourism market in order to best keep your project up to date.
Training of personnel is the starting point on
which to create a staff that is able to manage the operational phases
and customer management.
Research and Training
We personally search for members of staff to best meet your needs, taking into account the type of service and the local that you will offer. Training
We will organise courses both, theoretical and practical, dividing the into specific areas of interest and structuring the courses accordingly. Dynamics of Service We work together to create a dynamic and harmonious service, with the aim to satisfy the needs of your clients. Logistics
We take care of the logistics of the work to optimise the time and resources of all those involved.
The mystery guest is a great tool that can be used to provide a first assessment and allowing us to control the quality of the services offered.
In many cases it is useful for detecting faults and problems of a business activity.